Melissa Garrett-Hirsch is an executive level technology leader, business organizational development professional and business owner. She has over 30 years of experience developing Information Technology strategies and delivering operational excellence within the consumer products and financial services verticals. She is the Owner and President of the UnBAR Café Inc., an independent Coffee and Wine Bar located in the Larchmere neighborhood of Cleveland, and a licensed Real Estate agent in Ohio. Ms, Garrett-Hirsch currently leads a team of Sr. Analysts at Progressive Insurance Company responsible for improving the quality of IT systems across the enterprise. Previously, Ms, Garrett-Hirsch has spent over 25 years in various senior leadership roles at Cleveland Metropolitan School District, American Greetings, and KeyCorp. She is an active member of the Shaker Area Development Corp (SHAD), Woodhill Steering Committee, National Association of University Women, and Alpha Kappa Sorority Inc., past trustee for the Shaker Heights Library Board, and Greater Cleveland YMCA. She holds a Bachelor of Management and Information Systems (Notre Dame) and a Master of Management with a concentration in Systems Thinking (Ursuline College).